Terms and Conditions

Welcome to www.cathedraldyslexiaservices.co.uk

Welcome to Cathedral Dyslexia Services. These Terms and Conditions outline the rules and guidelines for using my services. By booking an assessment or tuition session, paying a deposit, or attending an appointment, you confirm that you have read, understood, and accepted these Terms and Conditions, together with the Privacy Policy and Safeguarding Statement.

1. About Me

I am Sarah Pitts, a qualified Teacher (QTS), Dyslexia Specialist Teacher and Diagnostic Assessor. I hold a Postgraduate Certificate In SpLD (Dyslexia) awarded by Edge Hill University. I hold a current Assessment Practising Certificate (APC), am a Member of the British Dyslexia Association (BDA), maintain professional indemnity and public liability insurance, hold an Enhanced DBS certificate, and am registered with the Information Commissioner's Office (ICO).

I also hold the following qualifications - MA Education, PGCE, CPSE (SEN) and L7 PAPAA for Access Arrangements.

2. Services Provided

I offer: Diagnostic Dyslexia Assessments, Learner Profile / dyslexia screening, one to one specialist literacy tuition and access arrangements testing for schools.

3. Diagnostic Assessments

Assessment Fees

The fee for a full Diagnostic Dyslexia Assessment is £500.

A non-refundable deposit of £250 (50%) is required to secure an assessment appointment.

The remaining balance of £250 must be paid before the assessment.

Assessment Booking

An assessment date will only be confirmed once:

The deposit has been received.

All required questionnaires and background information have been completed and returned.

Any requested supporting documentation has been provided.

For school-aged children, parents/carers may be asked to provide permission for information to be obtained from the child's school.

Assessment Duration

Assessments can be conducted at my home address or in the child's home in an appropriately suitable working space.

Parents/carers of clients under 18 years of age must remain contactable throughout the assessment period.

Vision and Hearing

Clients should ensure that any concerns regarding vision or hearing have been investigated prior to assessment. School-aged children should ideally have had a sight test within the previous two years. Clients should ensure the SASC Visual History form is completed and returned prior to the assessment.

Failure to provide relevant information may delay the assessment process or affect interpretation of assessment results.

Assessment Reports

Written reports are normally completed within three weeks of the assessment date.

Reports are provided electronically in PDF format.

Reports are confidential and belong to the client.

Clients may choose whether to share reports with schools, colleges, universities, employers, or other professionals.

4. Diagnostic Assessment Disclaimer

A Diagnostic Dyslexia Assessment is conducted in accordance with current professional standards and represents my professional opinion based on the information available at the time of assessment.

While every effort is made to ensure accuracy and reliability:

No assessment can guarantee a particular diagnosis, outcome, educational provision, examination arrangement, funding decision, workplace adjustment, or other support.

Recommendations within the report are intended to inform parents, carers, educational settings, employers, and other professionals.

Decisions regarding examination access arrangements, EHCPs, DSA applications, workplace support, or other interventions remain the responsibility of the relevant organisation or decision-making body.

The assessment report should not be regarded as a substitute for medical, psychological, psychiatric, speech and language, occupational therapy, or other specialist professional advice where such assessments may be required.

The accuracy of the assessment may be affected if relevant information is incomplete, inaccurate, or unavailable.

Reports are prepared for the sole use of the client and those professionals with whom the client chooses to share them. No responsibility is accepted for the use, interpretation, or reliance upon the report by third parties without prior knowledge or consent.

5. Tuition Services

Lesson Fees

One-to-one specialist tuition sessions cost £50 per hour long session.

Payment is due on the day of the lesson unless alternative arrangements have been agreed in writing.

Tuition Times

Lessons are available during school term time only and are subject to availability.

Cancellations

A minimum of 24 hours' notice is required. Sessions cancelled with less than 24 hours' notice may be charged in full unless exceptional circumstances apply.

If I need to cancel a session, an alternative appointment will be offered where possible.

Professional Practice

All tuition is delivered on a one-to-one basis and is planned according to the individual's needs. Teaching follows a structured, cumulative, multisensory approach informed by assessment findings and ongoing review.

I undertake regular Continuing Professional Development (CPD) to maintain and enhance my professional knowledge and skills in line with the requirements to maintain my APC.

6. Client Responsibilities

Clients are expected to:

Provide accurate and complete information relevant to the services being provided.

Notify me of any information that may affect the assessment or tuition process.

Ensure fees are paid in accordance with the agreed payment terms.

Treat all parties respectfully and appropriately throughout the professional relationship.

For clients under 18 years of age, parents/carers remain responsible for the child throughout the appointment and must remain contactable at all times.

7. Confidentiality and Data Protection

Information shared during assessments and tuition sessions will be treated confidentially and managed in accordance with UK GDPR and Data Protection legislation.

Information will only be shared with third parties at the client's request, with consent, or where required by law.

Confidentiality cannot be guaranteed where there are safeguarding concerns or legal obligations to disclose information.

Personal information is stored securely and retained in accordance with legal and professional requirements.

8. Safeguarding

The welfare and safety of children, young people, and vulnerable adults is of paramount importance.

I am committed to providing a safe, supportive, and respectful environment for all clients attending assessments and tuition sessions.

Where safeguarding concerns arise, I have a professional duty to take appropriate action in accordance with current UK safeguarding legislation and guidance.

9. Respectful Behaviour

All clients, parents, carers, and accompanying adults are expected to behave respectfully at all times.

I reserve the right to terminate an assessment, tuition session, or professional relationship immediately where behaviour is threatening, abusive, aggressive, discriminatory, intimidating, or otherwise inappropriate.

Where a session is terminated for these reasons, any fees already paid may be retained to cover time and costs incurred.

10. Intellectual Property

All assessment reports, teaching resources, materials, and documentation remain the intellectual property of Sarah Pitts - Cathedral Dyslexia Services.

Clients may use these materials for personal purposes but may not reproduce, distribute, share, or sell them without prior written permission.

11. Limitation of Liability

Whilst every effort is made to ensure assessments and recommendations are accurate and professionally informed, no guarantees are made regarding educational progress, examination performance, access arrangements, school support, workplace adjustments, or other third-party decisions.

I shall not be liable for any indirect, consequential, or incidental loss arising from the use of services or recommendations provided.

12. Termination of Services

Either party may terminate ongoing tuition arrangements by providing 4 weeks notice.

Services may be terminated immediately where there is a breach of these Terms and Conditions or inappropriate behaviour as outlined above.

13. Amendments

These Terms and Conditions may be updated from time to time. The latest version will always be available on my website.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved under these laws.

15. Contact Information

Sarah Pitts - Cathedral Dyslexia Services

Email : cathedraldyslexiaservcies@gmail.com

Telephone : 07821863055

Website

These terms and conditions outline the rules and regulations for the use of Cathedral Dyslexia Services's Website, located at https://cathedraldyslexiaservices.co.uk.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.cathedraldyslexiaservices.co.uk if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing www.cathedraldyslexiaservices.co.uk, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Cathedral Dyslexia Services and/or its licensors own the intellectual property rights for all material on www.cathedraldyslexiaservices.co.uk. All intellectual property rights are reserved. You may access this from www.cathedraldyslexiaservices.co.uk for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from www.cathedraldyslexiaservices.co.uk

• Sell, rent, or sub-license material from www.cathedraldyslexiaservices.co.uk

• Reproduce, duplicate or copy material from www.cathedraldyslexiaservices.co.uk

• Redistribute content from www.cathedraldyslexiaservices.co.uk

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Cathedral Dyslexia Services does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Cathedral Dyslexia Services, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Cathedral Dyslexia Services shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Cathedral Dyslexia Services reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Cathedral Dyslexia Services a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Cathedral Dyslexia Services; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Cathedral Dyslexia Services. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Cathedral Dyslexia Services's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.